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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shalonda Haggard

July 1, 2026

5  out of  5
rating by Shalonda Haggard
"Love them so much and very professional and nice."
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Kathyleen Semien

June 30, 2026

5  out of  5
rating by Kathyleen Semien
"Ms/Mrs Sarah from Hattiesburg ms local office was a sweetheart. She went over and beyond to help make my experience the best!! Thank you thank you!!"
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Elizabeth Berry-Beasley

June 27, 2026

1  out of  5
rating by Elizabeth Berry-Beasley
"Agents Are The Best in the business but since they can only SALE INS, and State Farm’s new policy is to investigate prior to even assigning adjuster who work with you during tragedies and the worst moment in most of our lives, their bad faith way of not honoring a contract between you and your agent, is NOT OKAY! IS NOT LEGAL or the way any other ins agency works!!! Thinking the lizard would have shown up sooner to help me than State Farm who has yet to do anything but postpone postpone postpone costing me 10’s of thousands of dollars a month with no end in sight"
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Sue Blackmer

May 29, 2026

5  out of  5
rating by Sue Blackmer
"Love this office! The people are wonderfully helpful every time you need them!"
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Alvin

May 4, 2026

5  out of  5
rating by Alvin
"I had the pleasure of working with Sarah at Lori Hearn's State Farm office recently. The process took literally less than an hour. I was very pleased with the professionalism and how knowledgeable Sarah was overall. Thanks again for all your help concerning my insurance needs!!"
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Jacqueline Sims

May 1, 2026

5  out of  5
rating by Jacqueline Sims
"Very professional and prompt"
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Maddie

March 31, 2026

5  out of  5
rating by Maddie
"great service and great people, never had any issues with Lori Hearns office"
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Sid Little

March 31, 2026

5  out of  5
rating by Sid Little
"I had an excellent experience with the State Farm agent's office. The team was professional, attentive, and genuinely cared about helping me find the best insurance options for my needs. They took the time to explain everything clearly and made the entire process smooth and stress-free. I highly recommend their services to anyone looking for reliable and friendly insurance support!"
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Lourdes hernandez

March 31, 2026

5  out of  5
rating by Lourdes hernandez
"Lori’s team at this State Farm has been reliable, trustworthy, and consistent. I highly recommend them to anyone looking for dependable insurance and excellent customer support."
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Cecilia Stringer

March 18, 2026

5  out of  5
rating by Cecilia Stringer
"Lucas was exceptionally helpful with transferring to State Farm.
Down sized my insurance payment from over 100 dollars a month from my prior insurance."
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Dustin Yarbrough

March 1, 2026

5  out of  5
rating by Dustin Yarbrough
"Very helpful ladies at this office"
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Haley Payton

February 24, 2026

5  out of  5
rating by Haley Payton
"Amazing and very professional/helpful in finding me the perfect bundle!!!"
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Barbara Harris

January 29, 2026

5  out of  5
rating by Barbara Harris
"Great service !!"
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Alexton Guy

December 30, 2025

5  out of  5
rating by Alexton Guy
"Lukas is the best insurance agent in the business go to this business for the best customer service and treatment in the insurance industry!"
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Hayden Lieux

December 5, 2025

5  out of  5
rating by Hayden Lieux
"Lucas is such a wonderful agent! He always makes sure we are taken care of with our insurance and is very thorough explaining everything. He makes sure we get the best deals!"
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Walter Gatlin

October 31, 2025

5  out of  5
rating by Walter Gatlin
"⭐️⭐️⭐️⭐️⭐️
10 out of 10 Highly Recommend!!!

I cannot say enough great things about Lori Hearn – State Farm and Agent Lukas Kaylor! Lukas truly went above and beyond to make my insurance experience exceptional. From the very beginning, he was patient, professional, and incredibly personable, taking the time to understand my needs and work around my busy schedule.

He made what could have been a stressful process feel completely painless and effortless. Lukas took the extra step to find me an amazing quote that saved me money on both my car and home insurance, all while providing outstanding customer service. His communication, attention to detail, and commitment to making sure everything was handled smoothly really stood out.

Switching from my previous insurer was quick, easy, and stress-free — something I didn’t think was possible! I’m so thankful for the exceptional care and service from Lukas and the entire Lori Hearn State Farm team.

If you’re looking for an agent who truly cares and will go the extra mile for you, look no further than Lukas Kaylor and the Lori Hearn State Farm team!"
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Tim Harvey

September 27, 2025

5  out of  5
rating by Tim Harvey
"Lukas is awesome! Just when I thought insurance agents were all about the money and trying to haggle you Lukas shows he cares about what the customer needs and wants and makes miracles happen!"
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Lorelei Rich

August 28, 2025

5  out of  5
rating by Lorelei Rich
"My agent Lukas was super nice, helpful and all around a great guy! Also got me a lower rate than what I was paying with progressive. :)"
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Natalie Barron

May 22, 2025

5  out of  5
rating by Natalie Barron
"Customer service was great! Lukas helped me with getting my new policy, which saved me so much money compared to the other companies out there. Thank you so much!"
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Mary Haralson

February 27, 2025

5  out of  5
rating by Mary Haralson
"This agent office was reachable and knowledgeable with all of my questions and concerns. Sarah was very friendly and always gave great advice. They got my husband and I a better rate on our car insurance."
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Caitlyn Newsome

December 10, 2024

1  out of  5
rating by Caitlyn Newsome
"Extremely rude!!!! Wrote an insurance policy for someone we have no clue who they are for our address claiming they own a trailer on our property!!!!"
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Monique Thorne

November 20, 2024

5  out of  5
rating by Monique Thorne
"I have been with this State Farm Agency since my first car-30 years ago. They have always been helpful, kind, efficient and helped tremendously with making decisions with rental insurance and life insurance policies also."
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Jennifer Jordan

October 18, 2024

5  out of  5
rating by Jennifer Jordan
"Very helpful and nice. Would recommend them to anyone"
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Pat Rabe

September 23, 2024

5  out of  5
rating by Pat Rabe
"I've always talked to Pam. She knows her stuff and I have so much confidence in her and State Farm."
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Tammy Britt

September 6, 2024

5  out of  5
rating by Tammy Britt
"Awesome team of laddies"